Shipping policy

Important Notice: Warranty Policy & Authorized Retailer Statement

To ensure customers receive authentic products and full brand support, please review the warranty coverage details below:

  • Full Warranty Coverage: Warranty applies strictly to genuine products purchased directly from the www.combantrin.com website or the Combantrin Amazon store.

  • Non-Transferable Warranty: Warranty is non-transferable and extends exclusively to the original end-user purchaser who buys the product in new condition.
  • Unauthorized Sellers & Secondary Market Warning: Products purchased through unauthorized third-party sellers - including closeout sales, liquidators, return-pallet resellers, unauthorized Amazon/eBay listings, or auction sites do not carry a valid manufacturer warranty and are sold strictly "as-is.

  • Product Condition Notice: Items sourced from unauthorized secondary markets or resold after liquidation do not meet the quality assurance standards, lack valid warranty protection, and are materially different from products sold directly by the brand.

 

We are committed to delivering our products efficiently and reliably. Please note that we currently only ship within the United States. All orders are processed and dispatched directly from our US fulfillment centers.

USA Domestic Shipping

  • USA Standard: Free Shipping - 3-5 Business Days

Review Shipping Details at Checkout

Please carefully review all shipping information during the checkout process. Pay special attention to:

  • Available shipping methods for your location
  • Estimated delivery time frames
  • Delivery address requirements and restrictions (e.g., PO Boxes, APO/FPO addresses)

Order Processing & Delivery Time Frames

  • Processing: Orders are typically processed within 1-2 business days at our US facilities. You will receive a confirmation email containing your tracking information once your order has been dispatched.

  • Time Frames: Delivery times vary by state and the shipping method selected. Estimated delivery windows will be calculated and displayed at checkout based on your specific shipping address.

Delivery Issues

If you experience any issues with your delivery, please contact our customer service team with your order number, and we will be happy to assist you in tracking it down.

State & Local Restrictions

Please note that certain products may have shipping restrictions based on state or local regulations within the US.